Terms and Conditions

Bookings:

Bookings can only be moved if they are outside the 'cancellation period', subject to availability.

Preferred sites and cabins will be allocated subject to availability and with our best efforts, but are not guaranteed.

 

Cancellations:

A $50 administration fee is applied if bookings are cancelled at any time (there are no exceptions to the cancellation policy).

 

Full credit (no refunds) will be given if your state or city is in lockdown or has travel restrictions.  There will be no refunds if you cancel your booking due to illness.  We recommend you take out travel insurance like you would do if you were travelling interstate or overseas on a holiday.

 

After arrival, there are no refunds if you decide to leave early for any reason.

 

Peak Periods: No cancellations or changes within 30 days of the arrival date and you will be required to pay your accommodation in full on cancellation.

Peak periods include Christmas/ January School Holidays, Easter/ School Holidays, Long weekends, Melbourne Cup, School Holidays, Hot Rod Weekend, & Autumn Festival.

Non Peak Periods: All other times require 7 days notice, less $50 administration fee.

Pets:

Well behaved pets are welcomed in the park but must be on a lead at all times. Pets are not permitted in Cabins.  Pets are not to be left unattended in the park.