Terms and Conditions

Bookings:
All tentative bookings remain unconfirmed and are subject to availability until a deposit is received and a booking confirmation sent in writing.
All bookings require a deposit of 50% of the total tariff. The full deposit amount must be received 30 days prior to arrival date to avoid cancellation.
Remaining balance (50%) is payable on/before arrival.
Bookings can only be moved if they are outside the 'cancellation period', subject to availability.
Preferred sites/cabins will be allocated subject to availability and with our best efforts, but are not guaranteed. 

You can streamline your check-in (particularly for late arrivals and check-in's during busy periods) by paying your booking in full, before arrival.

Cancellations & Refunds:
Any payments made which are over and above the required deposit (50% of the total tariff) are refundable at any time prior to arrival.
After arrival, there is no refund if you decide to leave early for any reason.

Deposit Refunds:
All deposit refunds processed incur a $30 administration fee.

Peak Periods: No refunds (of deposits) for cancellations or changes within 30 days of the arrival date.  
Peak periods include Christmas, Easter, Long weekends, Melbourne Cup, School Holidays, Hot Rod Weekend, & Autumn Festival.

Non Peak Periods: All other times require 7 days notice for a refund on deposits, less $30 administration fee.

Furry Friends:
Well behaved pets are welcomed in the park but must be on a lead at all times. Pets are not permitted in Cabins.